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Experiences That Travel Well: Digital Journeys For Globetrotters

The travel and hospitality industry has been shifting into the digital sphere for years, and today, many physical trips start off as digital journeys. Social media has popularized destinations, price comparison sites have democratized access to travel, and the proliferation of online booking platforms has widened access to the world’s top vacation spots.

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Articles & Research

How The Amtrak App Got On Board The Good UX Train

In the UX Spotlight series, we post about UX features that impressed us online, and are great examples and inspiration for anyone looking to enhance their digital user experience. I recently moved to New York from the other side o...

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5 reasons Future: Travel was better than your last conference

The second of our Future events, Future: Travel saw top ecommence professionals from brands like Flight Centre, Thomas Cook, Skyscanner, British Airways and Eurostar strap themselves in for a morning of high-impact presentations, ...

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spotlight

DataSnack: Only 30% of users visiting a travel site on their mobile device log in

So what exactly is stopping the remaining 70% of travel consumers from logging in during their visit? It could be that many users are unwilling to log in until they are ready to enter their credit card details. In fact, the login ...

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spotlight

UX Spotlight: Hotels.com creates a sense of urgency by heightening friendly customer competition

In the UX Spotlight series, I post weekly on UX features that impressed me online, and are great examples and inspiration for anyone looking to enhance their digital user experience. For booking/travel sites like car rentals or fl...

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Catch Flights Not Frustrations: Choice VS. The Traveler

As our global populations grow conjointly with our accessibility to the various corners of the globe, more and more people are expanding their cultural horizons through travel. In the near future (2030), the global population will...

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Articles & Research

10 common UX problems on travel sites

When gathering information and booking travel, brands leverage UX to impart a positive brand experience. With UX as the new brand, we compiled the most common UX problems for travel websites. 1. Cluttered layouts Some websites ove...

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Experience Jungle is a ContentSquare publication focused on digital experiences on websites, mobile and apps. It is the home to digital experience analytics, tips, testimonials, articles and research aimed at conquering the digital jungle. It is also the home of product updates and innovations from ContentSquare digital analytics and optimization platform that helps businesses understand how and why users are behaving on digital platforms and then use this information to improve conversion rates and create ideal customer journeys.